We Are Our Choices – The Stories of Steve, Richard, and I

As I have discussed in my previous posts, reaching your potential is a long journey that will most likely last a lifetime. Your future is not necessarily in your control, but throughout each day we have the opportunity to shape it by the choices we make. At times you will be tested, self-doubt will creep in, and you will want to give up. In those moments believing in yourself is vital, but the next most important thing is the choices you make to continue to move forward.

Today, I want to share a personal story and examples from others on how much power you have at this very moment to make a choice that can alter your future for the good or the worse. 

Let me start by asking you this:

Do you ever wonder why some people in your group of friends in and outside of work seem to progress their life or career faster than you?

To be honest, it’s simple and truthfully outside of any external factors it has nothing to do with luck or fate. The answer lies in the choices they make.

Years ago, I was like most people. Waiting for others to help me reach my potential. I remember being at my first job out of college, sitting at my desk, waiting for the next 1-on-1 with my boss to get feedback or waiting for the leadership team to give me training. The classic line that every single experienced professional will tell you is “Be proactive, go talk to your boss. Ask if there is anything you can do more of”. We have all been there, sitting and waiting for someone to tell you how to get better.

One day, while I was waiting for my 1-on-1, I had this feeling like this moment had already played out so many times before. Now looking back, I realize of course it has. The feeling that I remembered was how I felt after a 1 on 1 with my boss or after training or doing what everyone tells me to do. I felt good, and at times I learned something. But I started to wonder: Is this the rest of my career, waiting for someone else to help me?

So I made a choice. Instead of waiting for my boss to give me training, or teach me something, I realized I must take ownership of my own development. If I couldn’t do that, then nobody would ever be able to truly help me reach my goals. I decided I would learn as much as I could about business, sales, and leadership by myself, and then record and apply my learnings to my day to day job.

What choice did I make to start to improve myself?

You have many different ways to learn and get better. I decided books were the first and best route at the time. Sales books, biographies, self-help, business, non-fiction, whatever I could get my hands on. The key was not necessarily in the books themselves, it was the choice I made to take control of my own improvement that was important.

For me, books were helpful; for others, they might respond more favorably to something different. Whatever it is, the point is that I stopped waiting for others to help me and took matters into my own hands.

How did this choice to read books impact me?

I wanted to be in sales since I graduated college, but due to the economic climate in 2009 I took the first job I got offered. My passion was sales but sales jobs were hard to come by at the time for entry level reps. After a ton of hard work, I was given the opportunity to join a top tech company in Chicago to do sales. My very first sales manager told me something that I will never forget. He told me he hired me because in the interview process he was so impacted by the amount of effort I put into reading books about sales. He had interviewed candidates who had more experience than me, but I used my knowledge that I acquired from the books I read about sales and business to show him that I could learn quickly and apply it. This made a lasting impact and helped me to get the job over others with more experience. Looking back, my decision to start reading was the best thing I ever did, because ultimately it launched my career.

One of the early books I picked up was Seth Godin’s book “Linchpin.” After reading it, I took away two stories that are now the foundation of my life, and my sales team. It is the stories of two men named “Richard and Steve” and how their choices will impact their careers.

The Story of Steve (Seth Godin’s Book: Linchpin)

“Steve works at the Stop and Shop near my house. He hates it. He works at the cash register, and it seems as though every ounce of his being projects his dissatisfaction with his job. Steve won’t make eye contact. Steve takes a lot of breaks. Steve doesn’t start bagging until the last possible moment. Steve grumbles a lot.

The thing is, Steve spends as much time at work as his co-worker Melinda. And Melinda is engaged, connected and enthusiastic. Steve has decided that he’s not being paid enough to bring his entire self to work, and he’s teaching all of us a lesson. Melinda has decided that she has a platform, and she uses it to make a tiny difference in every customer’s day.

The sad part for me is that while Steve is busy teaching the store a lesson, he’s teaching himself that this is the way to do his job. He’s fully expecting that his next job, or the job after that or the job after that is when he’ll become the linchpin. If he waits for a job that he feels deserves his best shot, it’s unlikely that he’ll ever have that job.”

The Story of Richard (Seth Godin’s Book: Linchpin)

“Forty years ago, Richard Branson, who ultimately founded Virgin Air, found himself stuck and most likely to be late for a business meeting in an airport in the Caribbean. They had just canceled his flight, the only flight that day. Instead of freaking out about how essential the flight was, how badly his day was ruined, how his entire career was now in jeopardy, the young Branson walked across the airport to the charter and inquired about the cost of chartering a flight out of Puerto Rico.

Then he borrowed a portable blackboard and wrote, ‘Seats to Virgin Islands, $39.’ He went back to this gate, sold enough seats to his fellow passengers to completely cover his costs, and made it home on time. Not to mention planting the seeds for the airline he’d start decades later. Sounds like the kind of person you’d like to hire.”

So, I leave you with a question: Who do you want to be? Richard or Steve? It’s up to you to decide. You are in control of your destiny. This world owes you nothing. You must take ownership of your choices. No one else will help you unless you start to help yourself.

Now WAKE UP! It’s Day ONE. May the choice be with you.

 

Wake Up! It’s Book Review Monday – Linchpin: Are You Indispensable?

Outside of my mentors and defining moments, books have accelerated my learning both professionally and personally and I truly believe that reading is the single most important thing you can do to better yourself.  In light of this, on Mondays, I will be reviewing a book that has impacted me.

Today’s book is Linchpin: Are you Indispensable? by Seth Godin.

In my last post, I discussed the idea of how you can reinvent your life and the idea of success. This book has helped me solidify these thoughts and has become one of my top ten favorites. It can help further explain my thought process and help paint a clearer picture of how important it is that you write your own rules.

“My goal is to persuade you that there is an opportunity available to you, a chance to significantly change your life for the better. Not by doing something that is easy or that you have been trained to do, but by understanding how the rules of our world have fundamentally changed and by taking advantage of this moment to become someone the world believes is indispensable.” – Seth Godin

Brief summary of LinchPin: Are you Indispensable?

Seth Godin discusses the idea of how the world has significantly changed, and how in the past it paid to follow the rules. He explains that there have always been two teams: Management and Labor, but now there is a third team: Linchpins. Linchpins are the type of people who make their own map and don’t follow the guidelines of corporate America that have been set in stone for hundreds of years. He shares ideas and stories about how you too can do this and once you do, reaching your potential will never be easier. And Seth makes it clear that it starts with YOU and YOUR CHOICES.

Things I learned from the book:

  • The world has evolved, and it will only continue to evolve. If you keep complying with the system, you will fail to achieve your potential. If you want to reach your goals, you must create your own map.
  • The world is changing because of innovation. The first people to fail are the map-followers, non-risk takers, the fearful and scared to be different. Those type of people gets lost in the fast pace world we live in. It is unfortunate because they were told to “follow the system” and over time it has failed them.
  • Innovative employees are typically the most successful. As a manager, at times I feel like I need to control every situation, and that is unnecessary. Let your employees think for themselves.
  • We have a choice every single day. You can choose to be great, learn, and contribute or you can follow the process and do what others tell you to do. I will take the former.
  • People don’t take a risk because they are afraid. Schools (not all, but most) created a fear like environment. Pass or Fail. We were rarely taught “It’s ok to fail. Get back up. Just give maximum effort.”
  • It’s OK to be unique. You have a purpose. You have your own thoughts and views. Share them with the world. Don’t be scared. If you don’t it will be challenging to reach your goals.
  • Life is about choice: Are you going to choose to be part of the machine or are you going to pave your own way?

Other things I learned from this book:

Seth explains that when you become a linchpin, you strengthen your abilities in these 7 areas:

  1. Provide a unique interface between members of the organization
  2. Deliver unique creativity
  3. Manage a situation or organization of great complexity
  4. Lead customers
  5. Inspire staff
  6. Provide deep domain knowledge
  7. Possess a unique talent

Where does average come from?

  1. You were brainwashed by a school (not all, but a majority) and by the system into believing that your job is to do your job. You have to follow the rules and instructions.
  2. We all have a little voice inside our heads that’s angry and scared. That voice is what Seth refers to as the “resistance” (your lizard brain) and it wants you to play it safe and be average.

The law of linchpin leverage

People who we view as “ultra-successful” or “brilliant” are only truly this way for short bursts. The rest of the time they are doing work that anyone could do. The difference is that for 1 minute or 5 minutes they think differently about how they can contribute and create value in this world. At your job, take a second to think about how you could do it better or create more value because that is what Linchpins do. The ones who do not choose to think this way become replaceable.

We live in a fear driven culture

The “system” prohibits you from being innovative and standing out. We have created a sense of fear in the world that employees cannot share their thoughts and opinions because they must follow the rules. We must break down the walls and barriers to innovation. We all have ideas. Whether they are right or not shouldn’t prohibit someone from speaking up about it. Because we are afraid to take a risk and create our own map, we tend to say things like this:

    • “I don’t have any good ideas”
    • “I don’t know what to do”
    • “I didn’t graduate from (insert brand of some prestigious educational institution here)” –  I LOVE WHEN I HEAR THIS. WHO CARES WHERE YOU WENT TO SCHOOL. IT’S NOT WHERE YOU WENT, IT’S WHAT YOU DO.
    • “My boss won’t let me”
    • “Well, that’s fine for you, but my gender, race, health, religion, nationality, shoe size, handicap, or DNA don’t make it easy”

There is NO map

This is simple. As I mentioned in my last post, everything is invented. We are all human. We all have a purpose. We all have a voice. We are all powerful. If you believe in something, go DO IT. Nobody is in control of you except for yourself.

How has this book impacted me?

As a young kid, I always remember thinking and asking myself “why this”, “why that”. I have always been a curious person, and I have always wanted to be unique and different. This book reassured me that it is OK to want to be that way. It is what makes me a human and not a cog in a machine.

Seth also opened my mind up to the ideas of “choice” and “innovation”. He made it OK and furthermore necessary to challenge the status quo if you are going to reach your potential. He also shares two stories that I actually printed out and laminated for my sales team. I have all my new hires read it, and if you have or still do work for me, you know the story of “Richard and Steve”. I will shortly be sharing a post with those stories. But for now, I can say that we are always given a choice and the people who choose to create their own map end up finding their potential.

Now, Wake Up! It’s Day One. Time to create your own map, and become indispensable. Purchase Seth’s book here: Buy the book here! and I highly recommend you subscribe to his blog: Click here to view his blog and subscribe!